Learn about the benefits you can get and how they are paid. If you are not happy with a decision, find out what you can do and how you can appeal.
If you pay national insurance, find out which contributions pay for which benefits.
Challenging decisions and complaining about benefits services.
What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim.
Causes of benefit overpayments and what to do if you’ve been told you’ve been paid too much.
What to do if you’re worried you’re being investigated for benefit fraud.
What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud.
If you’re disabled, benefit providers must not discriminate against you when they make decisions about your benefits – and they might have to help you access their services.